[PDF] Download Ï Service is Front Stage | by ✓ James Teboul

By James Teboul | Comments: ( 158 ) | Date: ( Mar 28, 2020 )

This book contains a simple but powerful definition of services based upon a separation between back stage and front stage activities Services deal with front interactions, production and manufacturing with back stage operations Teboul uses this distinction systematically to explore the important issues of the field within a coherent set of concepts and maps, including tThis book contains a simple but powerful definition of services based upon a separation between back stage and front stage activities Services deal with front interactions, production and manufacturing with back stage operations Teboul uses this distinction systematically to explore the important issues of the field within a coherent set of concepts and maps, including the service mix, the service triangle and the service intensity matrix This is a novel approach to services that challenges the traditional view.


  • Title: Service is Front Stage
  • Author: James Teboul
  • ISBN: 9780230578678
  • Page: 321
  • Format: ebook

About Author:

James Teboul

James Teboul Is a well-known author, some of his books are a fascination for readers like in the Service is Front Stage book, this is one of the most wanted James Teboul author readers around the world.



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  • [PDF] Download Ï Service is Front Stage | by ✓ James Teboul
    321 James Teboul
  • thumbnail Title: [PDF] Download Ï Service is Front Stage | by ✓ James Teboul
    Posted by:James Teboul
    Published :2019-012-22T20:53:48+00:00